Bringing AI copilots to every property touchpoint.
From inbox to inspections, Letti unifies communication, maintenance, and reporting so your team can scale hospitality-level service without hiring an army.
- Response time
- 2m avg
- Tickets resolved
- 94%
- Resident CSAT
- 4.9/5
Automated triage and replies
Closed without manual follow up
Delightful updates across channels
Apt 143, Embassy Gardens
UrgentAC offline + humidity alert. Suggested HVAC vendor dispatched.
The Hudson
ReadyMove-in prep checklist cleared. Keys ready + elevator booked.
Bluewharf Lofts
AI reply sentNoise escalation resolved. Letti drafted follow up + credits.
Elevator inspection
Atlas Lift Co.
In route
Arriving 2:45p
Unit 18B leak
FlowGuard
Pending reply
Need tenant confirm
Lobby repaint
Palette Works
Scheduled
Start Monday
Weekly wrap
Letti closed 47 requests, saved 22 staff hours, and flagged 3 vendor overruns. Suggested focus: elevator modernization budget.
SLA hit rate
98%
Tracked by AIActive escalations
1
Tracked by AIOwner sentiment
Delighted
Tracked by AIWhy teams switch
An AI landing zone built for property operators
Workflow moments
Letti handles the busywork. You make the calls.
Every interaction is orchestrated by agents that understand resident history, building data, and your playbooks.
Unified AI inbox
Email, SMS, and portal requests arrive in one stream. Letti summarizes intent, urgency, and next steps instantly.
Automated scheduling
Letti reaches out to vendors, negotiates availability, and books directly on your calendar while syncing with residents.
Proof of performance
Share beautifully formatted updates and completion reports with owners to prove every promise was kept.
Owners & residents notice
Launch Letti in days, not quarters.
Connect your existing PMS and communication channels. Prebuilt templates from industry-leading operators help you go live quickly, and our AI explains every action so your team stays in control.
What customers are saying
“Letti feels like a full-time teammate who never sleeps. Residents get answers instantly and our asset managers finally have clean reporting.”
Director of Operations, 4K unit portfolio